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Skincare

Gummies

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Frequently Asked Questions

Where are TUMERI products made?

TUMERI products are made in the USA to ensure our products meet the highest standards. We source top quality ingredients from around the world, then produce and bottle our formulas in our FDA approved facility.

Doesn't Turmeric Stain?

In short, yes, Turmeric usually does stain the skin. However, our products have been formulated in a way where they leave no stains whatsoever!

What does TUMERI mean and how do you pronounce it?

TUMERI is pronounced Too-MEH-Ree! The meaning behind the word is a simplification of the word 'Turmeric' which can be difficult to pronounce. We're here to simplify it for you!

What are the health and skincare benefits of TUMERI products?

Turmeric is a popular health and skincare solution for many types of issues. 
Here are a few articles that can help provide more information.
Healthline: Turmeric For Skin

Cleveland Clinic: 7 Health Benefits of Tumeric

Greatist: Is Tumeric Good For Your Skin?

Do your products contain alcohol, sulfates, PABAs, or parabens?

No, none of these harsh chemicals are included in any of our products. Our goal is always to create products everyone can feel confident about. 

Are your products tested on animals?

Absolutely not! TUMERI strives to create products that are safe for the environment and the people who use them. We are huge cruelty-free advocates for animals and do not support animal testing.

Can I use your products if pregnant or breastfeeding?

Please consult with your doctor for more information. Some doctors have different opinions and advice when it comes to natural products.

Shipping & Return FAQs

What is the Tumeri return policy?

TUMERI has a 30 day return policy. This means all products can be returned within 30 days after your order arrives(SHIPS/IS PLACED?).

How can I make a return?

Making a return will only take these 2 simple steps. 

Find your Order ID in the order confirmation email you received when you made this purchase. It will look something like this: (ex. 123-4567891-2345678) (CORRECT ID FORMAT

Send our dedicated support team an email to hello@tumeri.co with your order number, and let us know you’d like to return the product you purchased.

Our team prides ourselves on quick and seamless customer support, and will take care of your request quickly!

When will my order be sent out?

Items ordered and paid for will ship after 1–3 business days, unless an Express Shipping Option is selected. You will receive an email with your tracking number as soon as your order is shipped. 

How is my order being shipped?

We primarily ship through USPS, though other carriers may be used. After leaving our shipping facility, USPS typically delivers in 2–5 business days. You will receive an email notification from us that contains tracking information once your order has been shipped.

What if there is an issue with my order?

If you have any problems with your order (lost shipment, not what you were expecting, etc. ) PLEASE contact us so that we can make it right. We are committed to assisting our customers and will always try our hardest to resolve any situations that come up.

What if my order arrives damaged?

If you receive a damaged item, please contact us immediately. We will happily replace any damaged items provided they are reported within 72 hours of order delivery.

Are the Turmeric + Ginger Gummies Vegan?

Yes! Our gummies are Vegan, Certified Kosher and Halal!

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