Standard orders placed before 1 PM EST, Monday to Friday (excluding holidays), usually ship the same day. Expedited orders placed before 3 PM EST ship the same day.
We ship with FedEx and USPS. Business days do not include weekends or holidays. PO boxes ship via USPS and aren't eligible for expedited shipping.
You'll get an order confirmation email when you order, and a shipping confirmation email with tracking once your order leaves our warehouse.
If tracking shows your package was delivered but you can't find it, email hello@tumeri.co within 7 days and we'll help you file a claim with the carrier. We aren't responsible for packages sent to freight forwarders or other third-party delivery services after they reach that address.
To change or cancel an order, email us within 1 hour of placing it.
